Questions regarding this statement should be directed to email@example.com.
We've structured our Web Site so that, in general, you can visit Solis Active, LLC on the Web without identifying yourself or revealing any personal information.
However, Solis Active, LLC may ask you to register and provide information that personally identifies you, including when you register as a customer or purchase a product/service from Solis Active, LLC, download white papers, subscribe to email newsletters, or respond to a marketing campaign. The information gathered is used to enhance the user experience on our site and to identify frequent visitors.
Some Solis Active, LLC Web pages may be P3P-enabled, which allows you additional control over your personal information.
We may collect information from the following sources:
We may disclose the information described above to:
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. Solis Active, LLC uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, it will be used only to support your customer relationship with Solis Active, LLC. Solis Active, LLC will not sell, rent or lease your personal information to others.
On some Solis Active, LLC Web Sites, you can access products or services, request information, subscribe to marketing or support materials, register yourself or your Solis Active, LLC products, or apply for a job at Solis Active, LLC. The types of personal information you provide to us on these pages may include name, address, phone number, email address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
To personalize our Web Sites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Solis Active, LLC collects and analyzes non-personal information to evaluate how visitors use the Solis Active, LLC Web Sites.
We have safeguards to keep information confidential and secure:
Solis Active, LLC is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Solis Active, LLC does not knowingly collect information from children under the age of 13 and Solis Active, LLC does not target its Web Sites to children under 13.
Solis Active, LLC uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a application or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Solis Active, LLC Web Sites. Occasionally we may also use your information to contact you for market research regarding Solis Active, LLC products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. When you provide us with a credit card number (and other sensitive information), Solis Active, LLC will take commercially reasonable steps to protect this information through a secure connection with your web browser. Credit card numbers are only used for payment processing and are not retained for marketing purposes.
Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Solis Active, LLC and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
You may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at firstname.lastname@example.org.
Additionally, if you do not want Solis Active, LLC to contact you for marketing purposes by email, postal mail, fax and/or phone, you may opt out by sending email to us at email@example.com. Please provide us with your name and the information you wish to unsubscribe. Place the word UNSUBSCRIBE in the subject.
Solis Active, LLC will take appropriate steps to protect the information you share with us.
Personal data collected online may also be combined with information you provide Solis Active, LLC through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to Solis Active, LLC may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about Solis Active, LLC Web Site usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Solis Active, LLC will not sell, rent or lease your personal information to others. Solis Active, LLC will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Solis Active, LLC shares customer information across Solis Active, LLC-affiliated business entities and companies working on our behalf, but only as described above in "How we use your information."
Solis Active, LLC contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Solis Active, LLC and may not use it for any purpose other than to carry out the services they are performing for Solis Active, LLC. These service providers may change or we may contract with additional service providers to better accommodate our customers. Solis Active, LLC will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
Solis Active, LLC or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Solis Active, LLC will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
Solis Active, LLC gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Solis Active, LLC-wide marketing communications. Solis Active, LLC-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Solis Active, LLC-wide communications by postal mail, email and telephone. You can make or change your choices at the data collection point. Please refer to Section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or updates.
Solis Active, LLC will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages.
You may tell us not to:
To opt-out of receiving communications you have expressly requested (such as email newsletters, software updates, etc.), email us at firstname.lastname@example.org.
The three national credit bureau agencies are:
Certain Solis Active, LLC services are linked with those from unrelated third-party companies, some which offer you the option to share with both Solis Active, LLC and the third party personal data you provide. Examples include the ability to request communications from Solis Active, LLC marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
Solis Active, LLC strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Solis Active, LLC's Web Sites may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.
Solis Active, LLC is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Solis Active, LLC has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes.
If there are updates to the terms of Solis Active, LLC's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Solis Active, LLC will provide notification to affected customers.
1A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.solisactive.com/ is the URL for Solis Active, LLC's home page.
2An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.